Shipping Policy — Browse Peptides
Last Updated: August 2026
Order Processing
Orders are processed and shipped Monday through Friday, excluding statutory holidays. Orders placed before 2:00 PM ET on a business day are typically processed and dispatched the same day. Orders placed after 2:00 PM ET or on weekends and holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Shipping Rates
Flat rate shipping: $10 CAD per order. Free shipping on all orders over $250 CAD before tax.
Shipping rates apply to orders within Canada and the United States.
Estimated Delivery
Canada: 2–3 business days after dispatch. United States: 2–3 business days after dispatch.
Delivery times are estimates provided by the carrier and are not guaranteed. Actual delivery may vary based on your location, carrier performance, customs processing, and other factors outside of our control.
Packaging and Handling
All research materials are carefully packaged to maintain product integrity during transit. Temperature-sensitive products are handled according to proper storage and shipping protocols. All products are packaged and shipped in compliance with applicable regulations.
Order Tracking
Once your order has shipped, a tracking number will be provided via email. Tracking status may remain in a “label created” stage until the carrier physically scans and processes the package, which typically occurs within 24 hours.
Address Accuracy
Customers are responsible for providing a correct and complete shipping address at the time of order. Browse Peptides is not responsible for delays, returns, or failed deliveries resulting from incorrect, incomplete, or outdated address information provided by the customer.
If a package is returned to us due to an address error, it may be reshipped at the customer’s expense after the correct address has been confirmed and any applicable return and reship fees have been paid.
Shipping Delays
While we make every effort to ensure timely delivery, Browse Peptides is not responsible for shipping delays caused by carrier service disruptions, weather events, natural disasters, customs inspections, or incorrect or incomplete shipping information provided by the customer.
Once an order has been dispatched and is in the possession of the carrier, responsibility for delivery rests with the carrier.
Lost, Missing, or Misdelivered Packages
If tracking does not show your package as delivered, please contact us and we will assist in filing an inquiry with the carrier. No replacement or credit will be issued until the carrier has completed its investigation and confirmed the package is lost.
If carrier tracking confirms the package was delivered to the address provided, Browse Peptides is not responsible for theft, misdelivery, or missing packages, and no automatic reshipment or refund will be provided.
US Orders and Customs
Orders shipped to the United States may be subject to customs inspection and applicable import duties or taxes. Any customs fees, duties, or taxes imposed by US authorities are the responsibility of the customer. Browse Peptides is not responsible for delays caused by customs processing.
Contact Us
For questions about your shipment or delivery, please contact us.
Browse Peptides
2967 Dundas St. W. #1834
Toronto, ON M6P 1Z2
Email: info@browsepeptides.com
Phone: (289) 670-5626